| Record ID | marc_nuls/NULS_PHC_180925.mrc:317434581:1154 |
| Source | marc_nuls |
| Download Link | /show-records/marc_nuls/NULS_PHC_180925.mrc:317434581:1154?format=raw |
LEADER: 01154cam 22003254a 4500
001 9920901260001661
005 20150423132240.0
008 021108s2003 enka b 001 0 eng
010 $a 2002115868
020 $a0761941576
020 $a0761941584 (pbk.)
035 $a(CSdNU)u242624-01national_inst
035 $a(OCoLC)53249971
040 $aDLC$cDLC$dIG#$dYBM
042 $apcc
049 $aCNUM
050 00 $aHD9980.5$b.G55 2003
082 00 $a658.8$222
100 1 $aGilmore, Audrey.
245 10 $aServices marketing and management /$cAudrey Gilmore.
260 $aLondon ;$aThousand Oaks, Calif. :$bSage Publications,$c2003.
300 $a215 p. :$bill. ;$c25 cm.
504 $aIncludes bibliographical references and indexes.
505 0 $aUnderlying themes -- Managing services -- Service management issues.
650 0 $aService industries$xMarketing.
650 0 $aService industries$xManagement.
938 $aIngram$bINGR$n0761941576
949 $aHD 9980.5 .G55 2003$i31786101919006
994 $a92$bCNU
999 $aHD 9980.5 .G55 2003$wLC$c1$i31786101919006$d3/9/2012$e12/3/2008 $lCIRCSTACKS$mNULS$n2$q2$rY$sY$tBOOK$u3/22/2005