MARC Record from Library of Congress

LEADER: 03062cam a22004817i 4500
001 2011943089
003 DLC
005 20151021102744.0
008 111109s2012 gw a b 000 0 eng d
010 $a 2011943089
016 7 $a015979711$2Uk
020 $a9783642247606
020 $a3642247601
035 $a(OCoLC)ocn755698442
040 $aBTCTA$beng$cBTCTA$dUKMGB$dYDXCP$dBWX$dOIP$dMUU$dOCLCF$dOCLCQ$dCHVBK$dOCLCO$dAU@$dGSU$dCDX$dOHX$dDLC$erda$dDLC
042 $alccopycat
050 00 $aHD58.9$b.B494 2012
072 7 $aHF$2lcco
082 04 $a658.02/2$223
100 1 $aBiazzo, Stefano.
245 10 $aPerformance measurement with the balanced scorecard :$ba practical approach to implementation within SMEs /$cStefano Biazzo, Patrizia Garengo.
264 1 $aHeidelberg ;$aNew York :$bSpringer,$c2012.
300 $ax, 133 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aSpringerBriefs in business
520 $a"Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a 'management dashboard' to serve as a navigational aid. A dashboard to show--with as few distortions as possible--the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment."--Publisher's website.
504 $aIncludes bibliographical references.
505 0 $aMeasuring business performances: the balanced scorecard model -- The balanced scorecard for SMEs: a circular approach -- Corporate strategy and the balanced scorecard -- Models for measuring performances -- Empirical evidence: implementing the BSC in SMEs.
650 0 $aOrganizational effectiveness$xMeasurement.
650 0 $aPerformance$xMeasurement.
650 7 $aOrganizational effectiveness$xMeasurement.$2fast$0(OCoLC)fst01047862
650 7 $aPerformance$xMeasurement.$2fast$0(OCoLC)fst01057837
650 7 $aKlein- und Mittelbetrieb.$2gnd$0(DE-588)4031031-0
650 7 $aLeistungsmessung.$2gnd$0(DE-588)4167290-2
650 7 $aPerformance Management.$2gnd$0(DE-588)7730862-1
650 7 $aBalanced Scorecard.$2gnd$0(DE-588)4568727-4
700 1 $aGarengo, Patrizia.
830 0 $aSpringerBriefs in business.
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/enhancements/fy1603/2011943089-b.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy1603/2011943089-d.html
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/enhancements/fy1603/2011943089-t.html