| Record ID | marc_loc_2016/BooksAll.2016.part29.utf8:221476945:938 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part29.utf8:221476945:938?format=raw |
LEADER: 00938cam a22002654a 4500
001 2002115868
003 DLC
005 20060815202646.0
008 021108s2003 enka b 001 0 eng
010 $a 2002115868
020 $a0761941576
020 $a0761941584 (pbk.)
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHD9980.5$b.G55 2003
082 00 $a658.8$222
100 1 $aGilmore, Audrey.
245 10 $aServices marketing and management /$cAudrey Gilmore.
260 $aLondon ;$aThousand Oaks, Calif. :$bSage Publications,$c2003.
300 $a215 p. :$bill. ;$c25 cm.
504 $aIncludes bibliographical references and indexes.
650 0 $aService industries$xMarketing.
650 0 $aService industries$xManagement.
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy0657/2002115868-d.html
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/enhancements/fy0657/2002115868-t.html