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Last edited anonymously
April 29, 2008 | History
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Evert Gummeson

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  • Cover of: Service quality: multidisciplinary and multinational perspectives

    First published in 1991 — 3 editions
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Subjects

Congresses, Customer services, Quality control, Service industries, Total quality management

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ID Numbers

  • OLID: OL2743483A

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History

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April 29, 2008 Created by an anonymous user initial import